Koolster.com.au has created this privacy statement in order to demonstrate our firm commitment to protecting your privacy. The following discloses our information gathering and dissemination practices for this website. As this policy may change from time to time, please check back periodically.

Koolster uses the information we collect about you to, among other things, process orders. When you register at Koolster.com.au, we collect your name, email addresses and mailing address in order to process your order later. Email information is essential and will be verified.

Koolster.com.au is a secure site, all credit cards are processed by a secure 1024 bit encryption bank approved payment gateway.

Any personal details which Koolster receives from you as a result of an inquiry or order will be kept confidential. We do not keep credit card details.

You will receive a confirmation email from us upon ordering one from our store detailing the order number and shipping address. If you wish to to be removed from our mailing list which notifies customers of new stock and special offers, please send an email to remove@koolster.com.au to request this at any time.

We do not  sell, trade, or rent our list of email addresses to any third parties.

Protecting your login ID and password          

  Always keep your Koolster account number and password secret. They are your only identification for exchange purposes. If you receive information about a transaction you did not place, or questionable communications regarding your account, please contact Koolster Customer Support immediately.