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Privacy Notice

Koolster.com.au has created this privacy statement in order to demonstrate our firm commitment to protecting your privacy. The following discloses our information gathering and dissemination practices for this website. As this policy may change from time to time, please check back periodically.

Koolster uses the information we collect about you to, among other things, process orders. When you register at Koolster.com.au, we collect your name, email addresses and mailing address in order to process your order later. Email information is essential and will be verified.

Koolster.com.au is a secure site, all credit cards are processed by a secure 1024 bit encryption bank approved payment gateway.

Any personal details which Koolster receives from you as a result of an inquiry or order will be kept confidential. We do not keep credit card details.

You will receive a confirmation email from us upon ordering one from our store detailing the order number and shipping address. If you wish to to be removed from our mailing list which notifies customers of new stock and special offers, please send an email to remove@koolster.com.au to request this at any time.

We do not  sell, trade, or rent our list of email addresses to any third parties.

Protecting your login ID and password          

  Always keep your Koolster account number and password secret. They are your only identification for exchange purposes. If you receive information about a transaction you did not place, or questionable communications regarding your account, please contact Koolster Customer Support immediately.

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Testimonials
  • Just thought I'd write you a quick line to let you know how much I've enjoyed browsing your website. As a new grandmother that likes to spoil her granddaughter, it's great to find somewhere that has unique clothes at reasonable prices. I have already placed an order and I'm sure it will be the first of many. Kind regards,
    Deborah, Victoria
  • Hi there, I ordered my daughter 2 pairs of shoes on Sunday and they arrived by courier today. I am so happy with them and very impressed with the fast and free delivery for orders over $70. I think the Lauren shoes are possibly the cutest I have seen and am looking forward to my daughter wearing them during winter. I will certainly do business with you again and tell my friends of your fantastic service. Kind regards,
    Cathy, NSW
  • Hello Just a quick note to say I received the clothes I ordered within days! I am so impressed with the quality and can't believe how good value they are in comparison to my local toddler stores. I am sure to place more orders with you. Thanks.
    Susie, QLD
  • I received the christening gown today and am so very happy with it. It is beautiful. Thanks for emailing me the measurements so promptly.
    Joanne, Victoria
  • I have just received the clothes I ordered for my son. I love them, the vest especially. These clothes look so smart and I love that they didn't cost a fortune. I will be sure to buy more clothes from you. Kind regards,
    Rosie, Tasmania